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TCHC Group
Thurrock, England, United Kingdom (on-site)
7 days ago
TCHC Group
Thurrock, England, United Kingdom (on-site)
7 days ago


Who we are?

This is an exciting time to join the TCHC Group and work for the OnTrack Programme. TCHC Group was set up in August 2004. Since then, we have continued to develop and bring programmes to support young people to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. An organisation who is friendly, considerate, and honourable in all its services and operations. Most all we believe in working together as team to create opportunities for young people to grow while achieving positive outcomes.

All staff who work for TCHC are valued through the contribution they make towards the vision and goals, we have a strong belief that success is created together, this is why we are a great employer to work for.

Who are we looking for?

Are you an inspiring individual with a real passion for creating engaging and creative sessions and looking for a rewarding new challenge?

Can you engage and build positive relationships with young people who may have complex needs? Do you feel that young people who are vulnerable deserve an opportunity to develop their skills, abilities and have the best chance to succeed?

Are you enthusiastic, determined, and resilient and have effective communication skills? Can you solve problems thinking of solutions?

We are looking to recruit

Job Title

OnTrack Employment Coach



Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm, 1 hour lunch, Monday to Friday

37.5 hours per week.  Some flexibility on these hours may be required.

Contract Type Options:

Fixed Term until Dec 2023

Salary Band:

21k to 29k

What are we looking for?

TCHC is looking for passionate individual to support our OnTrack participants by preparing these individuals to become ‘job ready’ through effective Employability Skills with a quality CV, excellent presentation and interviewing skills and training sessions. Build confidence and motivation and support individuals in overcoming their barriers into Employment, Kickstart, Traineeships and Apprenticeships.


  • NVQ in Advice and Guidance (Willing to work towards), Essential
  • PTLLS, Certificate of Education or PGCE qualification, Essential
  • TAQA (Willing to work towards), Desirable

Main Tasks & Responsibilities

  • Manage a caseload of clients, through a journey from start to employment, training or education.
  • Presenting the TCHC offer to employers and clients who have requested support from the programme
  • Interviewing clients on a one-to-one basis, on a face-to-face basis, via the telephone or Microsoft Team, or any other online platforms were applicable
  • Have an ongoing relationship with local JCP to match vacancies to your client caseload
  • Working in conjunction with the NEETS Study Programme
  • Providing information, advice, and guidance about a range of issues, such as careers, education, equal opportunities and referring clients to specialist agencies as appropriate to their needs
  • Working with Individuals, to draw up Individual Learning Plans as appropriate to their needs, with regards to future employment, training and education and supporting them to achieve these goals through regular reviews
  • To implement and support delivery programmes in accordance with contracts
  • Building a base of signpost agencies for individuals to access further support where necessary
  • Researching careers, options and support organisations to meet individual’s needs
  • Delivering a menu of group sessions including Employability Skills, such as CV writing, Interview Techniques and Job searching skills, Confidence building, ICT, social media, Networking, Team working etc to enhance an individual’s prospects of sustained employment which you will be expected to deliver
  • Marking of learner workbooks and ensuring planned end dates are met
  • Work closely with the Employer Engagement and Recruitment team to support you get the required outcomes for your caseload
  • Building relationships with local employers and JCP to support clients into roles
  • Attend and generate opportunities through marketing and promotional events
  • Reviewing your client caseload weekly, agreeing further actions
  • Using computer-aided guidance packages and skills assessment tools
  • Keeping up to date with labour market information, legislation, and professional and academic developments by visiting employers, training providers and training events run by educational and professional bodies
  • Completion of audit compliant paperwork
  • Responsible for ensuring processes, protocols and administration is in place to deliver successful audits both internal and external
  • Work alongside Marketing and the Project Manager to develop and collect case studies to support future work
  • Recording statistical data and producing progress reports weekly for TCHC Managers
  • Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
  • In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications, and level. 

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

An enhanced DBS check will be a requirement for this position.

Rewards for your hard work

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

  • Annual leave up to 25 days plus 8 public Bank Holiday
  • We operate a Christmas and New Year shut down period in which you will receive additional 3 days leave at full pay cover this closure period.
  • When your birthday falls on a working day you will receive this day off at full pay.
  • Pension scheme after 3 months you have been employed with us
  • Bupa Cash Plan, level 1 paid by the company
  • Employee Assistance Programme to access help and support 24 hours a day every day of the year
  • Discounted membership for BUPA (subject to the qualifying conditions)
  • Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
  • Quarterly and annual awards
  • Company tools and equipment for the performance of your duties
  • Reimbursement of travel expenses

This is an initial outline and will be reviewed as part of our Continuous Professional development process. 

How to Apply 

To apply please email your CV and covering letter to

Job Information

  • Job ID: 65813985
  • Workplace Type: On-Site
  • Location:
    Thurrock, England, United Kingdom
  • Company Name For Job: TCHC Group
  • Position Title: On track Employment Coach
  • Specialties: Career Adviser

Please refer to the school's website or job descriptions to learn more about them.

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